FAQs: Billing & Payment

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How do I pay for my registration or top-up my printing credits?
You need to submit your payment to us via any of the supported payment methods stated below. Approval and credits top-up will be applied after payment verification.

Is there a minimum reload amount for credits top-up?
No, you just need to pay for what you need to print.

What kind of payment methods are accepted by MyPrinter?
We accept payments via:
- Direct Bank-In/Online Transfer (provide slip, see below)
- Cheque (provide slip, see below)
- Cash
- Credit Card (Only for amount below RM5000)

For cheques or direct bank-in, please remit to the following account:
Bank: Maybank
Account Holder: Myprinter2u Sdn. Bhd.
Account Number: 512661 051889

How do I verify my payment?
For payments via direct bank-in (ATM, online transfer, manual transfer, etc) or cheques, please keep a copy of your transaction slip, write your Member Username on the slip, and email/fax the slip back to us for verification. For online transaction, you can printscreen your transaction status result and email it to info@myprinter.com.my. We will activate your membership or top-up your credits as soon as your payment has been verified.

Can I get a refund for unused credits?
Yes, refund is available upon account withdrawal. A processing fee of rm 10 will be charge on any refund request. Refer to our Account FAQ for more details.